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Terms of Use

Last Updated: December 6, 2024

Welcome to DuoDime. These Terms of Use ("Terms") govern your access to and use of the DuoDime website, mobile application, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Acceptance of Terms

By creating an account, accessing, or using DuoDime, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and DuoDime.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. By using the Service, you represent and warrant that you meet these eligibility requirements.

3. Description of Service

DuoDime is a financial management platform designed for couples to budget, track expenses, manage goals, and monitor their financial health together. Our Service includes:

4. Account Registration and Security

4.1 Account Creation

To use the Service, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Security

You agree to:

5. Financial Data and Third-Party Services

5.1 Plaid Integration

DuoDime uses Plaid Technologies, Inc. ("Plaid") to connect to your financial accounts. When you link a financial account through our Service, you grant DuoDime and Plaid the right, power, and authority to access and transmit your information as necessary to provide the Service. Your use of Plaid's services is subject to Plaid's End User Privacy Policy, available at https://plaid.com/legal.

5.2 Data Collection and Use

By connecting your financial accounts, you authorize us to:

5.3 Data Accuracy

While we strive to provide accurate financial information, DuoDime relies on data provided by third-party financial institutions and service providers. We do not guarantee the accuracy, completeness, or timeliness of any financial data displayed in the Service. You should verify all important information with your financial institutions.

6. Firebase and Data Security

DuoDime uses Google Firebase to securely store and manage your data. We implement industry-standard security measures to protect your information, including:

However, no method of transmission or storage is 100% secure. While we implement reasonable security measures, we cannot guarantee absolute security of your data.

7. User Responsibilities and Prohibited Conduct

7.1 Permitted Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for all activity that occurs under your account.

7.2 Prohibited Activities

You agree not to:

8. Subscription and Payment

8.1 Free Trial

DuoDime offers a 14-day free trial for new users. You may cancel at any time during the trial period without being charged. If you do not cancel before the trial ends, your subscription will automatically begin, and you will be charged the applicable subscription fee.

8.2 Subscription Plans

DuoDime offers monthly and annual subscription plans. By subscribing, you authorize us to charge your payment method the applicable subscription fee, plus any applicable taxes and other charges. Subscription fees are billed in advance on a recurring basis.

8.3 Auto-Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription rate.

8.4 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period, and you will retain access to the Service until that time. We do not offer refunds for partial subscription periods, except as required by law.

8.5 Price Changes

We may change our subscription fees at any time. We will provide you with advance notice of any price changes, and the changes will apply to your next billing cycle after the notice period.

9. Partner Sharing

DuoDime allows you to invite a partner to share access to certain financial information and features. By inviting a partner:

Each user is responsible for their own account security and for any actions taken under their account, including actions affecting shared data.

10. Intellectual Property Rights

10.1 DuoDime Property

The Service, including all content, features, functionality, software, designs, text, graphics, logos, and other materials, is owned by DuoDime and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use, subject to these Terms.

10.3 Feedback

If you provide us with any feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation to you.

11. Disclaimers

11.1 No Financial Advice

DuoDime is a financial management tool, not a financial advisor. The Service provides information and tools to help you track and manage your finances, but does not provide financial, investment, tax, or legal advice. You should consult with qualified professionals before making any financial decisions.

11.2 Service Provided "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

11.3 Third-Party Services

The Service may contain links to third-party websites or services, including financial institutions and Plaid. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. Your use of third-party services is at your own risk.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DUODIME, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATED TO THE SERVICE EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify, defend, and hold harmless DuoDime and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

14. Termination

14.1 Termination by You

You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use the Service will immediately cease.

14.2 Termination by Us

We may suspend or terminate your account and access to the Service at any time, with or without cause, with or without notice. Reasons for termination may include, but are not limited to:

14.3 Effect of Termination

Upon termination:

15. Data Retention and Deletion

Upon termination of your account, we will retain your data for a limited period as required by law and our business practices. You may request deletion of your data by contacting us. We will delete your personal data within 30 days of your request, except where we are required to retain it by law.

16. Changes to Terms

We may modify these Terms at any time. If we make material changes, we will notify you by email or through the Service. Your continued use of the Service after the changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service.

17. Changes to the Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

18. Dispute Resolution

18.1 Informal Resolution

If you have any dispute with us, you agree to first contact us and attempt to resolve the dispute informally by emailing us at [email protected].

18.2 Arbitration Agreement

If we cannot resolve a dispute informally, you and DuoDime agree to resolve any claims relating to these Terms or the Service through final and binding arbitration, except that you may assert claims in small claims court if your claims qualify. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules.

18.3 Class Action Waiver

YOU AND DUODIME AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

19. Governing Law

These Terms and any dispute arising out of or related to these Terms or the Service shall be governed by the laws of the State of Delaware, without regard to its conflict of law provisions. Any arbitration or legal proceeding shall take place in Delaware.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and DuoDime regarding the Service and supersede any prior agreements.

22. No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by DuoDime.

23. Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

24. Contact Information

If you have any questions about these Terms, please contact us:

DuoDime
Email: [email protected]
Website: www.duodime.com

By using DuoDime, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.