Last Updated: December 6, 2024
At DuoDime, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our budgeting application and services.
We collect information that you provide directly to us, including:
Through our integration with Plaid, a trusted third-party service provider, we collect:
Important: We never see or store your banking credentials. When you connect a financial account, you provide your login information directly to Plaid through a secure connection. Plaid tokenizes this information and provides us with read-only access to your financial data.
When you use our service, we automatically collect:
We use the information we collect to:
We do not sell your personal information. We may share your information in the following circumstances:
When you invite a partner to join DuoDime and they accept, you can choose to share specific financial accounts, budgets, goals, and transaction data with them. You control what information is shared and can modify sharing settings at any time.
We work with trusted third-party service providers who help us operate our business:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required by law or in response to valid requests by public authorities, including to:
If DuoDime is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice in our service of any change in ownership or use of your personal information.
We implement industry-standard security measures to protect your information:
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest security standards.
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:
You can request deletion of your data at any time by contacting us at [email protected]. Some information may be retained in our backup systems for a limited time or as required by law.
You have the following rights regarding your personal information:
You can access your personal information through your account settings. You may also request a copy of your data in a portable format.
You can update or correct your account information at any time through the app settings.
You can request deletion of your account and associated data. Some information may be retained as required by law or for legitimate business purposes.
You can opt out of promotional communications by following the unsubscribe instructions in those messages or updating your notification preferences in the app.
You can control what financial information you share with your partner and modify these settings at any time.
You can disconnect linked financial accounts at any time, which will stop the collection of new transaction data from those accounts.
To exercise any of these rights, please contact us at [email protected].
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, please contact us at [email protected] with "California Privacy Rights" in the subject line.
DuoDime is based in the United States. If you access our service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
By using our service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.
DuoDime is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly. If you believe we have collected information from a child under 18, please contact us at [email protected].
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of DuoDime after changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Mail: DuoDime Privacy Team
[Company Address]
We will respond to your inquiry within a reasonable timeframe.
DuoDime uses Plaid Technologies, Inc. ("Plaid") to gather your data from financial institutions. By using our service, you grant DuoDime and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from your relevant financial institution.
We use Google Firebase for secure data storage, authentication, and hosting. Firebase provides:
We practice data minimization by only collecting information necessary to provide our services. You can control what accounts you connect and what information you share with your partner.